The mission of the Public Services Commission is to regulate all public utilities operating in the territory to ensure a fair and reasonable rate of return while providing the ratepayers with the highest quality service in a safe, consistent and efficient manner.
The Commission’s authority requires that it protect the interests of both utilities and ratepayers. The PSC regulates the utilities providing electric, potable water, telephone, cable TV and ferryboat services. It plays a key role in guaranteeing that the consumer, pay fair rates for these services. The PSC’s main objectives are to:
- Protect consumers from unreasonable rates and terms of service.
- Encourage maximum efficiency in utility company operations and management.
- Ensure public safety and help the public deal with regulated companies.
- Establish regulatory standards and apply them in a fair and consistent manner.